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Privacy policy

Last updated: October 2026

This policy explains how Manifest Media Solutions ("we") collects and uses personal information through this website. We follow applicable data protection law, including the UK GDPR and, for visitors in Jamaica, the Jamaica Data Protection Act 2020.

What we collect

  • Details you send through our forms, such as your name, email, phone number and message.
  • Basic, anonymous usage statistics if you accept analytics cookies.
  • Discovery calls: your name, phone or WhatsApp number, email if you give it, the time you booked, and any notes.
  • Emails to us: when you book a call or send a message (including through Sonny, the guide on this website), your details are emailed to Steven-Jon through Resend, the email service this website uses, and kept in our records.
  • Payments: plan payments are made on our payment provider's own secure page. Card details never reach this website. The provider tells us your name, email and what you paid.
  • Spam protection: when you book or send a message, Cloudflare Turnstile may check that you are a person and not a bot. It does not set advertising cookies.
  • Cloudflare Web Analytics: anonymous page view statistics. It does not use cookies or collect personal information.
  • Anonymous counts of page visits and button taps (for example how many people tapped WhatsApp). We do not store your IP address or set cookies for this.
  • Client onboarding form: if you are a client and fill in our onboarding form, we collect the details you give us: your name, email, phone, business details, prices, opening hours, social links, and any logo and photos you upload. We use them only to build and run your website. Your answers are stored in our database, and photos in Vercel's file storage at long random web addresses that are not listed anywhere. We email ourselves a copy of your answers through Resend. Cloudflare Turnstile checks the form is not filled in by a bot. To stop spam we keep a scrambled code made from your internet address, which cannot be turned back into the address. Unfinished forms are deleted after 14 days. We keep your answers and photos for 12 months after your project ends, then delete them, and you can ask us to delete them sooner at any time.
  • Sonny, our onboarding chat assistant: if you choose to chat instead of filling in the form, what you type is sent to Anthropic, the company that makes the AI behind Sonny, so it can write replies and fill in your form. Anthropic is based in the United States and acts for us as a service provider. Under its business terms it does not use your messages to train its AI, and it deletes them within 30 days (unless it needs them longer to deal with misuse or a legal requirement). We do not keep the chat itself: only your answers are saved, exactly as with the form, and the same deletion times apply. We keep a count of how many replies Sonny gives each day, with no messages in it. You can switch to the form at any time.

How we use it

Only to reply to you, provide the service you asked for, and improve our website. We never sell your information.

Cookies

Essential cookies keep the site working. Analytics and marketing cookies are only used if you accept them, and you can change your choice at any time using "Cookie settings" in the footer.

How long we keep it

We keep messages you send us through this website, including through Sonny, for 12 months, then delete them. You can ask us to delete them sooner at any time. We keep other enquiries only as long as needed to deal with them and for our normal business records.

Your rights

You can ask to see, correct or delete the information we hold about you by contacting us.

Contact

Manifest Media Solutions, hello@manifestmediasolutions.com